AI Writing Assistant Momentum Leader certificate

AIWriting Assistant HighPerformer certificater

AI Customer Service for Enterprises

Happier customers, less effort

Book Demo

...Customer issue resolved in 5sec

...ERP records updated

...Handed over to human specialist

Translated from ES to EN

Collected knowledge articles

Summarized conversation

Generated email response

Optimized quality and tone

Powering the world’s best customer service teams

Intelligent Service Automation

Deliver top quality with your own AI

Supervisor AI

No complex workflows needed

Hybrid Intelligence

Blend human expertise with automation

Custom Language Model

Fine-tuned to your brand(s)

4-5x ROI

Clear impact from day one

Calculate your ROI

Integrate AI where it Drives real Value

Optimize Work, Processes, and Services with intelligent automation that scales with your needs

AI Agent

Autonomous AI agents for seamless
process automation

Autonomous process automation
Executes tasks independently, from simple requests to complex workflows.

Supervisor AI for orchestration
Classifies requests, researches, executes actions, and decides on human involvement.

Time savings & scalability
‍Reduces handling time by up to 30%, quick deployment without complex workflows.

Learn more

Agent Assistant

AI-powered real-time support for
customer service teams

Magic Reply & text predictions
Generates messages, optimizes wording, corrects grammar & spelling.

Real-time translation & knowledge integration Uses Knowledge Base articles and translations in conversations.

Productivity boost up to 50%
‍Shortens response times, making agents faster and more efficient.

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Conversation Intelligence

Real-time insights into customer interactions
to enhance service and performance

Real-time conversation insights
‍Analyzes topics, sentiment, and reactions to optimize service.

Automated quality scoring
‍Evaluates service quality (tone, accuracy, professionalism), aiding agents.

Measurable business impact
‍Provides data on time savings, feature usage, and team performance.

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Maximize productivity in Customer Service

Automate inquiries, reduce response times, and boost efficiency. Optimized workflows lighten the load for your team—delivering better service at lower costs.

Learns and adapts to your business

Integrate your knowledge base and relevant data sources. Responses stay up-to-date and accurate, aligned with your product information and business processes.

Fast & seamless deployment

Enterprise-ready with minimal effort. Easily integrates into existing systems for instant AI-powered support.

AI SDK

Help your users type 30-50% less with features like smart autocomplete, real-time autocorrect, and magic replies.

Unmatched accuracy & performance

Up to 4x better AI text prediction than Apple & Google.Personalized models achieve 40–50% accuracy, far exceeding Apple & Gmail’s 10–16%.

Smart tools to elevate your business

Autocorrect, Magic Reply & advanced grammar check in 40+ languages. AI-powered features that boost efficiency and delight your users.

Seamless integration for any platform

SDK & API for Web, iOS, Android & more. Fast, flexible implementation – effortlessly adapts to your systems.

Company-specific AI Model

Typewise integrate AI and human agents. Giving companies the flexible automation with full control

Plug and Play Integrations

Seamless integration with zero IT effort flexible secure and fully compliant

Supported existing CRMs

... many more

1 to 2 days

deployment time.

Certificates

Success Stories

Challenge

DPD Switzerland aimed to improve the efficiency and quality of written customer communication to provide faster and more accurate responses.

Logistics

Solution

By implementing Typewise’s AI text prediction, which offers automated sentence suggestions and text snippets, employee productivity increased by over 30%.

"Great partnership with high added value"

Marco Kaiser, CXO DPD Schweiz AG

30% increase in efficiency

Challenge

Brack.ch faced the challenge of maintaining high-quality and consistent customer service responses while managing a growing volume of inquiries efficiently.

Logistics

Solution

By integrating Typewise's AI-driven text prediction, Brack.ch improved operational efficiency by 19%, enabling faster and more consistent customer communication.

"The AI program has fundamentally changed the way we handle customer queries."

Joanna O’Halon, Customer Service Representative BRACK.CH AG

19% increase in efficiency

Challenge

Planzer aimed to handle a high volume of customer emails efficiently while maintaining personalized and prompt responses.

Logistics

Solution

By using Typewise’s AI text prediction, which provides smart suggestions and text snippets, efficiency improved by 17%, enhancing customer satisfaction.

"We save time, while providing personalized customer service."

Shantal Heiniger, Head of Customer Service Planzer Holding AG

17% increase in efficiency

Challenge

Vtours faced slow and inconsistent customer communication due to manual responses, increasing workload and response times.

Logistics

Solution

Typewise’s AI-powered text prediction streamlined replies, improved consistency, and boosted efficiency, reducing staff effort.

"This tool significantly improves the quality and understandability of communication"

Guido Messere, Director Service Center vtours GmbH

4.5/5 customer raiting

Why companies love Typewise

"Great product, great collaboration!"

Verified User in Retail

Mid-Market (51-1000 emp.)

"Wonderful time saver built by collaborative Team. It supports our clerk on their daily writing activities. The time saving is measurable and the impact our time to market significant."

Philipp M.

Mid-Market (51-1000 emp.)

“Quality improvement and efficiency through Typewise. Very easy to integrate. Short instructions for users. SPOC for Customer Success Good grammar and spell checking."

Jürg H.

Mid-Market (51-1000 emp.)

"Im really impressed, with Typewise!"

Robin M.

Mid-Market (51-1000 emp.)

"Makes work so much easier"

Urs K.

Mid-Market (51-1000 emp.)

"Easy browser plug in - ready to be used!!"

Verified User in Retail

Take productivity to the next level

Magic Reply

Auto-generate email and chat responses based on past messages, knowledge base, and communication rules.

Text Prediction

Auto-complete entire sentences and paragraphs in real-time.

Message Optimizer

Improve conversations to match your communication standards and guidelines.

Real-time Translation

Automatically translate incoming messages and responses into 26+ languages.

Grammar & Spelling Check

Instantly correct grammar and spelling mistakes for flawless communication.

short video showing how grammar and spelling check works

Insights Hub

Monitor quality and performance in real-time at company, team, and agent levels.

Connect your knowledge base

Integrate various data sources to ensure that Typewise generates responses that are always up-to date with your product information, business processes, etc.

Segment per brand, team or channel

Leverage sub-models for your different brands, teams, or communication channels to ensure content and tone of voice consistency.

Learn from your best agents

Enhance overall quality and customer satisfaction by allowing Typewise to learn from your top-performing agents.

Make every agent

perform like your best

Zero-risk pilot

No IT integration required / very short setup time

Full data privacy & security

3-5X ROI delivered

Book Demo

No commitment. Any day of the week