AI Strategy Session & CX Whitepaper
95% of GenAI pilots fail, according to MIT, here’s how to be in the 5% that succeed. Exclusive for OMR Readers.
20-page CX Whitepaper
How to trim service cost by 30–50%
Field-tested roadmap: Pilot → Targeted Automation → Scale
Insights & metrics from 30+ enterprises
Governance checklist for GDPR + EU AI Act readiness
1h AI Strategy Session
Benchmarking of your AI maturity against industry peers.
Insight into your key AI and CX challenges.
A clear definition of your target state.
A practical roadmap for the short and mid term.
Strategy sessions led by:
Combined 10+ years strategy consulting expertise (Booz & Company / PwC)

Powering the world's best customer service teams


