Case studies

AI customer experience, proven in production.

See how leading teams resolve support end to end with Typewise's multi-agent AI, automating the repetitive while keeping humans in control.

Powering the world's best customer experience teams

Beurer: a 90% resolution rate and customer service at a new level

“The Typewise AI Platform stands out for how quickly you can create AI agents and see the results immediately. Changing the AI instructions directly changes how the AI agents behave, and that is an enormous advantage.”

Heike Hocks

Head of Service Team, Beurer

Customer Success Stories

E-commerce & Retail

Lehner Versand: AI-first customer experience across three brands

Health & Wellness

Beurer: a 90% resolution rate and customer service at a new level

Automotive Manufacturing

IVECO Accelerates Breakdown Assistance with Typewise AI

Logistics

Typewise helps DPD achieve 30% boost in efficiency using AI

E-commerce

Innovating Customer Service with AI for Brack.ch

Logistics

Increase Customer Satisfaction with AI for Planzer

Logistics & Transportation

STEF & Typewise: AI-Powered Customer Service at Scale

Travel & Hospitality

Enhancing Communication in Travel Services with AI

Helping businesses work faster, and save money

Check out what our clients are saying about us.

Jürg H.

Mid-Market (51-1000 emp.)

“Quality improvement and efficiency through Typewise. Very easy to integrate. Short instructions for users. SPOC for Customer Success Good grammar and spell checking."

Daniel

1001+ employees

“Simple integration as a browser extension”

Enrico M.

Mid-Market (51-1000 emp.)

"Typewise is a really useful AI plugin which helps customer service agents work easier"

Dawn M.

Mid-Market (51-1000 emp.)

Consistency amongst the users with Snippets, time-saving efficiency gains, and customer support is amazing, and it was a smooth integration.

Philipp M.

Mid-Market (51-1000 emp.)

"Wonderful time saver built by collaborative Team. It supports our clerk on their daily writing activities. The time saving is measurable and the impact our time to market significant."

Urs K.

Mid-Market (51-1000 emp.)

"Makes work so much easier"

Marco

DPD (Schweiz) AG

“Easy to integrate with great benefits and experience”

Robin N.

Mid-Market (51-1000 emp.)

"I'm really impressed, with Typewise!"