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Happier customers,

less effort

Tab

The AI Communication Assistant for excellence in customer service and sales.

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No commitment. Any day of the week
To
Bob Sinclar
Magic Reply
Hi Bob,
I'm really sorry to hear that your package arrived broken. That's definitely not the experience we want for you.

We'll send out a replacement right away at no extra cost to you. Please keep the broken item; no need to send it back.

Thanks for your understanding, and again, I'm very sorry for the inconvenience.
Send
Powering the world's best customer service teams

Excellent customer service at scale

Maximize customer
satisfaction

AI-assisted response with your company’s tone, increasing Customer Satisfaction Score and Net Promoter Score.

Increase
efficiency by 50%

Reduce Average Handling Time, enhance First Time Resolution rates, and speed up Response Times.

Achieve
3-5X ROI

Boost operational efficiency and customer engagement to reduce costs and increase revenue.

Calculate your ROI

Deliver top quality with your own AI

Typewise Custom AI
Leverage your data to deliver tailored, multilingual, and accurate communication to your customers.

Take productivity to the next level

Magic Reply
Text Prediction
Message Optimizer
Real-time Translation
Grammar & Spell Check
Insights Hub
Magic Reply
Auto-generate email and chat responses based on past messages, knowledge base, and communication rules.
Text Prediction
Auto-complete entire sentences and paragraphs in real-time.
Message Optimizer
Improve conversations to match your communication standards and guidelines.
Real-time Translation
Automatically translate incoming messages and responses into 26+ languages.
Grammar & Spelling Check
Instantly correct grammar and spelling mistakes for flawless communication.
Insights Hub
Monitor quality and performance in real-time at company, team, and agent levels.
Connect your knowledge base

Integrate various data sources to ensure that Typewise generates responses that are always up-to date with your product information, business processes, etc.

Segment per brand, team or channel

Leverage sub-models for your different brands, teams, or communication channels to ensure content and tone of voice consistency.

Learn from your best agents

Enhance overall quality and customer satisfaction by allowing Typewise to learn from your top-performing agents.

Connect your knowledge base

Integrate various data sources to ensure that Typewise generates responses that are always up-todate with your product information, business processes, etc.

Segment per brand, team or channel

Leverage sub-models for your different brands, teams, or communication channels to ensure content and tone of voice consistency.

Learn from your best agents

Enhance overall quality and customer satisfaction by allowing Typewise to learn from your top-performing agents.

Fast, enterprise-grade deployment

Supported existing CRMs
... many more
1 to 2 days
deployment time.
GDPR compliant & 

ISO certified
Backed by
Awarded by

Success stories

25%
increase in efficiency
“We were able to write a success story in a very short time. Efficiency has been increased by over 25%.”

Roman Rothenfluh

Senior Project Manager, DPD (Schweiz) AG

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Logistics
10%
significantly improved  operational efficiency
Handling more customer inquiries with enhanced quality.

Roman Rothenfluh

Senior Project Manager, DPD (Schweiz) AG

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E-Commerce
>210
saving work hours per month
Empowering agents to deliver more efficient and effective customer service.

Roman Rothenfluh

Senior Project Manager, DPD (Schweiz) AG

Read more
Logistics
Personalized and engaging customer interactions
Significant improvement of communication quality and understandability.

Roman Rothenfluh

Senior Project Manager, DPD (Schweiz) AG

Read more
Travel & Hospitality

Why companies love Typewise

"Great product, great collaboration!"
Verified User in Retail
Mid-Market (51-1000 emp.)
"Wonderful time saver built by collaborative Team. It supports our clerk on their daily writing activities. The time saving is measurable and the impact our time to market significant."
Philipp M.
Mid-Market (51-1000 emp.)
“Quality improvement and efficiency through Typewise. Very easy to integrate. Short instructions for users. SPOC for Customer Success Good grammar and spell checking." 
Jürg H.
Mid-Market (51-1000 emp.)
"Im really impressed, with Typewise!"
Robin M.
Mid-Market (51-1000 emp.)
"Makes work so much easier"
Urs K.
Mid-Market (51-1000 emp.)
"Easy browser plug in - ready to be used!!"

Verified User in Retail

Make every agent

perform like your best

Zero-risk pilot
No IT integration required / very short setup time
Full data privacy & security
3-5X ROI delivered
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No commitment. Any day of the week
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