Intelligent Service Orchestration
Routes every inbound request across email chat or messaging to the right AI or human agent for fast and accurate resolutions.
Boost customer satisfaction and reduce costs with next-gen AI you can trust.
Routes every inbound request across email chat or messaging to the right AI or human agent for fast and accurate resolutions.
Chat, email, messaging, and voice (coming soon), AI resolves instantly.
Seamlessly pass cases to human agents when needed—such as highly complex situations or upset customers.
Communicate confidently in 50+ languages.
Go beyond scripted replies—our AI Agents “think” through each inquiry for smarter, more human-like interactions.
Handle complex logic and decision - making instead of relying on rigid scripts
Read and write in your business applications—e.g., modify bookings, process warranties, or upgrade subscriptions.
Set up automated case handling in minutes and expand step-by-step with no downtime.
Connect instantly with 200+ ready-to-use integrations and deploy in minutes, no heavy IT, no complex migrations. Connect your own apps in minutes through built-in Model Context Protocol (MCP) support.
Discover patterns, detect anomalies, and turn your conversations into actionable insights.
Track time savings, ticket volume, AHT, and agent-specific metrics in real time.
Classify inquiries, measure customxer sentiment, and detect anomalies before they escalate.
Automate quality scoring and monitoring for every case, upholding service excellence.