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Frequently Asked Questions

Can I use Typewise Keyboard for free?

Yes. You can use Typewise keyboard app for free on both Android and iOS devices. Other premium features are available as in-app purchases. Some of our premium features include typing in multiple languages without switching, personalized word suggestions, feedback while typing (in the form of vibration), text replacements, additional themes, and much more! Give it a try!

Is it easy to learn the hexagon layout?

According to our users, adapting to smartphone optimized keyboard takes between 10 minutes 2 weeks.

How many languages does Typewise support?

At the moment you can choose from 40+ languages. As a Swiss startup, we focus on Latin languages first. But we are working to support more languages such as Arabic, Chinese, Hebrew, Japanese, Korean, Persian, Russian (and many more) in the future! By the way, with our premium version, you can type in multiple languages without switching!
- English (United States, United Kingdom, Australia, Canada)
- Afrikaans
- Albanian
- Basque
- Breton
- Catalan
- Croatian
- Czech
- Danish
- Dutch (Netherlands, Belgium)
- Estonian
- Filipino
- Finnish
- French (France, Canada, Switzerland)
- Galician
- German (Germany, Switzerland, Austria)
- Hinglish
- Hungarian
- Icelandic
- Indonesian
- Irish
- Italian
- Latvian
- Lithuanian
- Malaysian
- Norwegian
- Polish
- Portuguese (Portugal, Brazil)
- Romanian
- Serbian
- Slovak
- Slovene
- Spanish
- Swedish
- Swiss German
- Turkish

Can I customize Typewise myself?

We've got good news: yes, you can make Typewise truly your personalized keyboard! First of all, go to the settings in the app, where you can choose between the hexagon and the traditional layout. You can also add your own Text Replacements, change the font size, adapt gestures to your preferences, choose the color theme that matches your personality best, including Dark Mode and more!

What kind of premium features does Typewise offer?

You can use Typewise with many functions free of charge, while the PRO functions are available through an in-app purchase. You can choose between: ·    
Monthly subscription for $1.99* ·    
Annual subscription for $9.49*·    
Lifetime purchase of $25* and all PRO-Functions are activated forever

*Prices vary slighly by country.

Why are several features PRO only?

Unlike some other smartphone keyboards, Typewise does not collect nor sell your personal data and online behavior. Typewise is also 100% ad free. In order to be able to improve and develop Typewise keyboard further, we offer premium features through an in-app purchase.

Can I transfer my premium license between Apple and Google?

Unfortunately, Apple and Google don't allow us to share a license between both systems, so you will need to acquire the license for each operating system.

What is the difference between Typewise Keyboard and Offline Privacy Keyboard?

Privacy is a top priority and Typewise Offline keyboard works entirely offline. However, certain feature requests such as voice-to-text, dictionary backup, or animated GIFs require internet access. For this reason, we now operate two apps: Typewise Keyboard (with internet access) and Typewise Offline Keyboard (which remains fully offline with no internet access). Typewise Keyboard still puts privacy at its core. No typing data leaves your keyboard. To improve the app, we share specific usage data from the app itself, e.g., from the tutorial, game, or settings. If you don’t like that, you can turn on the “Offline Mode”, which will switch off any connection.

I previously bought Offline Privacy Keyboard; Can I switch to the other one?

Please contact us, and we will look at your case in detail.

How do I delete text?

Deleting is easy: just quickly swipe to the left on the keyboard without holding to delete a letter. If you swipe and hold, you can delete multiple letters at once by swiping left more. You could swipe back right to restore text if you deleted too much.

How do I capitalize letters?

To capitalize - simply swipe up on the letter you wish to capitalize.

How can I write language accents (e.g é)?

Simply press and hold on the main letter that the accent belongs to. For instance, to write an "é" press and hold on the letter "e". The accents displayed depend on the selected languages. The é appears if you e.g., added French as a language. However, if you don't want French Text Predictions, you can add the desired accents in the settings under "Advanced Settings > CustomAccents".

How do I add new words to the dictionary?

You just need to write the word three times, and the keyboard will learn the word and save it to its dictionary automatically! In some cases, you might have to minimize the keyboard for it to "process" the newly learned word(s). If you notice a wrong correction, it's important that you undo it by tapping on the Smart Bar notification just above the keyboard. That's how Typewise learns what you wanted to type and will improve its Autocorrection over time.

How does the Autocorrection work?

Typewise automatically learns the words you type. If you notice a wrong correction, it's important that you undo it by tapping on the Smart Bar notification just above the keyboard. That's how Typewise learns what you wanted to type and will improve its Autocorrection over time.

How do I use Text Replacements?

We created Text Replacements to simplify and speed up your typing! Text Replacements are a series of initial letters of words or phrases. For instance, you could use Text Replacement to shortcut any text (e.g., phrases such as "talk to you later"into "ttyl"). It also works to simplify the task of writing email or home addresses. Adding Text Replacements is one of Typewise's premium features, and it is simple to activate. Follow the next steps to customize your typing!  
1.    Open the Typewise app
2.    Press on settings
3.    Select Text Replacements
4.    Add Text Replacement (define the initials or"shortcut" based on the text that you want to shorten)

Example: you can define "MyID" as a shortcut in the settings to quickly enter your email address. So, every time you write "MyID" (plus space), Typewise automatically will insert your email address. You can do this with any phrase you like. Watch our short (old) tutorial on how to do it here.

How do I cancel my subscription to Typewise keyboard?

All subscriptions to Typewise keyboard are handled directly by Google and Apple. We are not able to cancel the subscription for you. So to cancel your subscription, follow your operating system provider's guidelines.:For iOS: Your subscription can be managed in your iTunes account settings.For Google: Your subscription can be managed through the Google Play store (please make sure you are logged in to the correct account).

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