The Typewise Blog

Discover 10 key AI metrics to enhance customer success and drive actionable results, improving satisfaction and reducing churn.

Focus on chatbot success with 'Containment Rate by Intent.' Measure real-time resolutions and optimize use cases effectively.

Empower your support teams with AI: automate tasks, improve retention, and deliver a seamless customer experience effortlessly.

Enhance customer trust with AI-driven support. Speedy, empathetic responses improve satisfaction and streamline service.

Choose the right AI privacy model to manage customer data effectively, ensuring security, regulatory compliance, and trust.

Combine AI's efficiency with a human touch in customer service to enhance personalization and maintain a genuine brand voice.

Embrace multilingual support to foster global trust. Adapt tone, context, and terminology for 50+ languages with smart tools and strategies.

Align your chatbot's intent, data, and design for better customer interactions. Diagnose and resolve issues in days, not months.

Build an efficient AI stack with 9 essential layers for fast customer success. Start with CRM and end with governance and learning.