AI agents that resolve customer requests end to end.
Email, chat, WhatsApp and social, handled by AI agents you set up in plain language. No developer, no flows to build, and you pay only for requests the AI actually resolves. Try it free on your own tickets.
The three questions you were asking, answered straight.
Does it resolve tickets, or just deflect them?
It resolves them. Typewise looks up the order, applies your policy and closes the request. Anything that needs judgment goes to a person with the full context attached. Chatbots are measured on deflection. Typewise is measured on resolution.
What does it cost?
Plans start at $99 a month plus $2.00 per resolved request, falling to $1.00 at volume. A partial hand off counts half and an unresolved request costs nothing.
How long until it works?
About 15 minutes for a first agent. Connect your inbox, describe how your business works the way you would brief a new colleague, and the AI Operator sets up the agents and learns your tone of voice. Larger rollouts come with guided onboarding.
If Intercom Fin, Zendesk AI or Agentforce are on your list, here is the difference.
Those are good products for the teams they were built for. Typewise is built for a team that wants requests resolved, not deflected, set up by the people who run support rather than by IT, and priced on the result.
- Resolution, not deflection
- The agents complete the whole request: look up, decide, act, close. You are billed on resolved requests, so the incentive is the same as yours.
- Plain language setup
- No flows, no decision trees, no developer. You describe the business and the rules; the AI Operator builds and maintains the agents.
- Every channel, any language
- Email, chat, WhatsApp and social from one place, answered in the language the customer wrote in.
- Hosted in the EU, by an independent company
- Typewise is a Swiss company, not part of a US suite. Data stays in the EU with zero retention for AI processing, ISO 27001 certified and GDPR compliant.
- Works on top of your stack
- 3,500+ integrations across help desks, inboxes, commerce and CRM. Nothing has to be migrated to get started.
What customers measure, not what we claim.
Changing the AI instructions directly changes how the AI Agents behave, and that is an enormous advantage.
Heike Hocks · Head of Service TeamEvery request now comes together in one place, and our people stay involved where experience and approval are decisive.
Jacqueline Schaller · Head of Customer ServiceConnecting our systems directly with Typewise was a game-changer, and Nova made the onboarding incredibly fast.
Hendrik Knopp · CEOThree steps, one afternoon.
Sign up and connect your inbox
Create your account with a work email, no card needed. Bring your inbox, live chat, WhatsApp or shop system, with 3,500+ integrations to choose from.
Describe your business in plain language
Tell Nova, the AI Operator, how your business works, the way you would brief a new colleague. It sets up the agents, learns your tone of voice and connects your knowledge. No flows, no developer.
Watch it resolve real tickets
Typewise starts handling real requests, with your team in control of what goes out. Your 100 credits are only spent on tickets it actually resolves. Like what you see? Add a card and keep everything you set up.
Before you decide.
Typewise is an AI customer experience platform. Businesses use it to run AI agents that resolve customer service requests end to end across email, chat, WhatsApp and social, set up and improved in plain language, with no code.
No. Typewise is a resolution engine, not a chatbot. It completes the whole request — looking up the order, applying your policy, closing the ticket — and hands anything needing judgment to a person with full context. Chatbots mostly deflect; Typewise is measured on resolution.
Pricing is success based: a monthly plan plus a per-resolution rate that drops as your volume grows. A fully resolved request counts once, a partial hand-off counts half, and unresolved requests are free. See the pricing page for current figures.
Yes. You can start free with a batch of free resolutions and no credit card, connect your own inbox, and see how it performs on your real tickets before you pay.
You stay in control. Typewise only acts on its own for the cases you approve, every action is logged, you can pause it for any topic in one click, and anything sensitive is routed to a person with full context.
Typewise works on top of the stack you already use, with 3,500+ integrations across help desks, inboxes, commerce, CRM and internal systems. Nothing has to be migrated to get started.
Yes. Typewise is ISO 27001 certified, GDPR compliant and aligned with the EU AI Act, with EU data residency available. See the trust center for current certificates and subprocessors.
Try it on your own tickets, free.
14 days, 100 resolutions, no card. If it is not resolving real requests by then, you stop and nothing was charged.