One inbox for what needs a human.
When a ticket needs human judgment, it routes to the right person with the full context attached.
AI resolves. The inbox handles the rest.
Everything that needs a person lands in one place, with the context to act and a path straight back to the AI.
- 01
Only what needs your team.
Resolved tickets stay closed. The inbox surfaces just the cases that need a human decision.
- 02
Full context on arrival.
Every hand-off carries the conversation, the customer and order data, and a drafted reply to approve.
- 03
Approve and send.
The AI drafts the response. Your agent edits, approves, and sends it in a click.
- 04
Hand it back to AI.
Once you reply or approve, the AI picks the case up again and takes it the rest of the way.
Route to humans wherever they already work.
Use the built-in Typewise Inbox, or keep your existing helpdesk. Tickets and their full context flow both ways, so nothing gets lost in the hand-off.
and moreEvery request now comes together in one place, and our people stay involved where experience and approval are decisive.
resolved by AI
Put your team on the tickets that matter.
Start free, or see Typewise triage your own inbox.