$99/ month
or $999 / year
For founders and small teams launching their first AI support.
- 1 user included
- Email + chat
- $20/mo AI Operator budget
- Pay as you go, $2 / resolution
Pricing
A simple plan, plus pay per resolution.
Plans from $99 a month, plus a transparent per-resolution rate that drops as you grow. A full resolution counts once, and unresolved tickets are free.
$599/ month
or $5,999 / year
For growing teams scaling support across every channel.
- 5 users included
- All digital channels
- $100/mo AI Operator budget
- Volume packages down to $1 / resolution
$2,000/ month
billed annually
For established teams that want a hands-on partner.
- Multiple workspaces (multi-brand)
- Dedicated success consultant
- Custom integrations
Talk to sales
billed annually
For large organizations with security and scale needs.
- SSO included
- Custom DPA
- Unlimited workspaces
- $1,500/mo AI Operator budget
- Success consultant + engineer
Every plan starts with a 14-day free trial: 100 resolution credits and $10 in AI Operator credits, no card required. Additional users $89 / month. Extra AI Operator credits can be bought if you need them. Prices in USD; shown in EUR, GBP or CHF at parity based on your location.
Backed by one of our partner accelerators? The Startup Program adds a startup bonus on top of your trial.
The question everyone asks
What counts as a resolution?
You only pay when the AI does the work. Here's exactly how we count it, and how the rate drops as you grow.
1.0 unit
Full resolution
The AI handles the ticket end to end, with no human needed. It understood the request, took any actions in your systems, and sent the reply that closed the conversation.
0.5 unit
Partial resolution
The AI does part of the work, then hands off to a person. For example it gathers the details and drafts the reply, but an agent approves the final action.
Free
Unresolved
The AI passed the ticket straight to a person without acting, or a message was flagged as incorrect. You are never charged for these.
Per resolution, the more you resolve the less you pay
$2.00Pay as you go
$1.751,000 pack
$1.502,000 pack
$1.253,000 pack
$1.005,000 pack
Custom10,000+
See your savings before you commit.
Enter your ticket volume, average handle time, and team size to estimate what Typewise would save you.
Compare plans.
Feature
Starter
Growth
Business
Enterprise
Base fee
$99 / mo
$599 / mo
$2,000 / mo
Talk to sales
Commercial term
Monthly or annual
Monthly or annual
Annual
Annual
Included users
1
5
5
Custom
Additional users
$89 / user/mo
$89 / user/mo
$89 / user/mo
$89 / user/mo
AI Operator budget / mo
$20
$100
$500
$1,500
Workspaces
1
1
3
Unlimited
Channels
Email + chat
All digital
All digital
All digital
Resolution pricing
$2 (PAYG)
Packages to $1
Annual commitment
Annual commitment
Custom integration days / yr
—
—
2
5
SSO
—
—
—
Custom DPA
—
—
—
Support
Standard
In-app & email
Success consultant
Consultant + engineer
Resolution usage is billed on top of the base fee, from $2 (pay as you go) down to $1 with volume packages.
Pricing questions.
A resolution is when the AI closes a ticket end to end, no human needed. If it does part of the work and hands off to a person, that's a partial resolution and counts as half. Tickets it passes straight to a human, or that get flagged, are free.
Your bill is driven by resolutions, not by how many agents log in. Each plan includes a set number of users, and extra users are $89 per month.
You pay per resolution on top of your plan: $2.00 pay as you go, dropping to $1.00 with volume packages. A full resolution counts as 1.0, a partial hand-off 0.5, and unresolved is free.
Yes. Every plan starts with a 14-day free trial: 100 resolution credits and $10 in AI Operator credits, no credit card required.
Nothing breaks. You keep paying per resolution at your rate, and higher volumes move you into prepaid packages that bring the price down to $1.00 per resolution.
Business is $2,000 per month, billed annually. Enterprise is quoted to your setup. Book a demo and we'll take you through the price and what is included, along with the security, compliance and integration work.
Start free. Choose your plan when you're ready.
Connect your inbox and see it resolve real tickets, or book a demo for a tailored quote.