The Typewise Blog

Craft impactful customer support greetings with personalized touches to enhance communication, reduce delays, and boost satisfaction.

Learn how to say 'no' without losing customers using soft no templates. Improve clarity, empathy, and trust in customer service replies.

Craft memorable chat closings to enhance customer service, improve CSAT scores, and reduce follow-ups with prepared, brand-aligned messages.

Improve customer retention by focusing on save rate, a key KPI for turning cancellation intentions into lasting loyalty.

Improve your Customer Effort Score to reveal hidden friction, ease customer service, and enhance satisfaction using targeted CES metrics.

AI in customer support enhances productivity, speed, and brand consistency, making it essential for startups to handle growth effectively.

AI escalates chats needing human touch, fostering faster, empathetic service. Check out Typewise for seamless CRM integration.

Calm angry B2B clients with empathy-driven email templates. Ensure concise, respectful responses to maintain trust and resolve issues.

Optimize follow-ups by tailoring timing and channels. Use clear, concise templates to increase response rates and maintain engagement.